Terms of service
Disclaimer
By booking a reading you agree to the following terms and conditions: The readings that I provide are for guidance only. What you decide to do with the information that I give you, including any actions you take, is down to your own personal responsibility and choice. All readings and questions answered should at no time be regarded as legal, medical, financial, psychological or business fact and are subject to your own interpretation and judgment. For legal reasons we must advise you that the readings are for entertainment purposes only. My services are not a substitute for professional services, and it is advised that you should seek advice from the relevant qualified expert.
Site Policies
The information provided on this website, blog, or through email communications should not be considered a substitute for medical advice; always consult a healthcare professional. Any use of the information found on this website, blog, or emails is at the discretion and risk of the client. Frances Ileana and her company cannot be held liable for any loss, claim, or damage resulting from the use or misuse of the suggestions provided, the failure to seek medical advice, or any content recommended on this website or blog.
Session Policies
Frances Ileana offers sessions designed to support personal and spiritual growth. Participants must be 18 years or older unless a session is requested by a parent or guardian for a minor. If the client is under 18, a parent or guardian must be present and provide consent during the session.
Please take note of your session’s time and date, as Frances Ileana’s availability is scheduled in Eastern Standard Time. All remote sessions will be held via Zoom. You may record your session for your own personal use only. If you arrive late to a session, Frances Ileana will do her best to accommodate you, but due to scheduling constraints, the session cannot be extended beyond the allotted time.
Rescheduling Policies
Sessions are scheduled in advance and reserved exclusively for you. All booked sessions are non-refundable. You may reschedule your appointment up to 48 hours prior to the scheduled time.
While no refunds will be provided, you may request to reschedule for a later date. Rescheduling is permitted up to two times, provided you notify us at least 48 hours in advance.
Exceptions to these policies may be made in cases of serious illness or unavoidable circumstances, which will be considered individually to ensure fairness and dedication to personal growth.
Privacy Policies
By purchasing a service and/or subscribing to our blog, you are giving us permission to automatically add your contact information to our mailing list. You'll receive updates, exclusive offers, and more right in your inbox. If you wish to unsubscribe from our mailing list at any time, simply click the link at the bottom of the newsletter. Your information will be promptly removed from our system. Your name and email address are stored in our internal systems and are used solely to contact and send you information. We value your trust and ensure that your details are never shared, sold, or disclosed to anyone outside our business.